Endpoint UCS
Endpoint UCS network operations

Communications that stay connected.

A hosted PBX platform engineered for clear calls, intelligent routing, and dependable service across every location.

Built for flexible teamsSupport that stays close
Nationwide SIP operations on Endpoint UCSAll systems operational

18,426

Active SIP registrations

99.98%

System Uptime

18 ms

Median latency

4

GeoRedundant Data Centers

Network topologyAll systems ready
PRIMARY
Active
WEST
Ready
CENTRAL
Ready
EAST
Ready
FAILOVER STATUS
WestReady
CentralReady
EastReady
Data replicationSyncing
LIVE TELEMETRY
Live nationwide SIP telemetryMonitoring active
Route health across regional edgesOptimized
SIP signaling and quality eventsStreaming
Nationwide call activityVolumeLatency
West regionOptimal

4,812

registrations

Central regionOptimal

6,104

registrations

East regionOptimal

7,510

registrations

Animations are illustrative only and do not represent live system activity or real-time performance.

One

Unified platform

Any

Flexible endpoint

Live

Route visibility

Here

Responsive support

24/7

AI Agents

Easy to deploy

Bring compatible devices, sites, and teams online without a drawn-out replacement project.

Built to scale

Add users, locations, and intelligent call handling as your organization evolves.

Reliable by design

Redundant infrastructure and responsive support keep conversations moving.

Built for the way teams communicate

A clearer path for every conversation.

Endpoint UCS brings calling, routing, devices, and AI assistance into one managed communications experience.

01 / Routing

Intelligent call paths

Direct every call with live route awareness and flexible handling rules.

02 / Reliability

Resilient by design

Redundant infrastructure helps keep your organization connected.

03 / Visibility

Live operational insight

See the signals that matter across users, locations, and devices.

04 / AI

Always-on assistance

Extend your team with AI Agents that respond around the clock.

Any device. Any location.

Your endpoint ecosystem, unified on one platform.

IP desk phones, conference units, softphones, web portals, and mobile apps — all provisioned, managed, and secured through Endpoint UCS.

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Platform

Hosted PBX & Features

Auto-attendants, ring groups, call recording, voicemail, and more — all managed from one portal.

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AI

EVA AI Agents

Intelligent voice agents that handle inbound calls, route callers, and answer questions 24/7.

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Devices

Managed Devices

IP desk phones, conference units, DECT handsets, and softphones — provisioned and supported.

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Integrations

454+ Integrations

Connect to CRMs, ticketing systems, and business tools your teams already rely on.

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Ep3

K–12 Communications

Ep3 brings panic alerts, E911 compliance, and EVA voice AI to every school campus.

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AI Feature

Voicemail Transcription

AI-powered transcription delivered to email — read messages without listening to them.

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Apps

Mobile & Web Apps

iOS, Android, and browser-based softphones keep your team connected from anywhere.

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Compliance

E911 Compliance

Kari's Law, Ray Baum's Act, and Alyssa's Law — built into the platform, not bolted on.

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HD Voice

Wideband audio

Video Calling

Softphone & portal

Unified Messaging

SMS, voicemail, chat

Encrypted

TLS + SRTP

Any Network

LTE, fiber, MPLS

Instant Failover

Geo-redundant SIP

What’s new at Endpoint UCS

More clarity for every conversation.

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Ep3 for K–12

Designed for K–12

Safety communications that move at the speed of need.

Ep3 connects campus teams with dependable voice, paging, and emergency communication workflows through integration.

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Ready when your team is

Bring every conversation onto a stronger network.

Talk with an Endpoint UCS specialist about your locations, devices, and communication goals.

Start a conversation

No pressure. Just a clear path forward.