Ep+
Your unified customer success platform. EVA live support, Epedia knowledge base, Ep101 training, and EpX reseller tools — all in one intelligent workspace.
All four pillars launching together — sign in below. Your organization must be registered in the portal by your reseller or administrator.
EpOne
One view of everything.
New user? Create account
Your organization's domain must be registered by your reseller or admin.
Need help? Contact your admin
User
Docs & training
Reseller
Partner tools
Admin
Full control
EVA Live Support
Your Endpoint Virtual Assistant handles live support — real-time ticket management, AI-assisted triage, system status, and direct escalation to a technician when you need a human.
- Submit & track support tickets
- AI-assisted live support chat
- System health & status dashboard
- SLA tracking & escalation alerts
Epedia Knowledge Base
Thousands of articles, how-to guides, release notes, and configuration references — instantly searchable and always current. The definitive source for everything Endpoint UCS.
- Full-text search across all docs
- Step-by-step configuration guides
- Release notes & feature updates
- Community-rated top articles
Ep101 Training
Self-paced video courses, live webinars, hands-on labs, and role-based learning paths for admins, end users, and IT teams. Grows to EP201 and EP301 as your skills advance.
- On-demand video course library
- Role-based learning paths (101 → 301)
- Live instructor-led webinars
- Completion certificates & badges
EpX Reseller Program
Your dedicated partner workspace — manage customer accounts, access deal registration, view commissions, and download co-branded sales resources.
- Manage & provision customer accounts
- Commission tracking & payout history
- Deal registration & pipeline management
- Co-branded marketing & sales assets
Coming soon
EVA — Your AI Support Agent
EVA will be your always-on live support agent inside Ep+ — answering support questions, surfacing documentation, guiding training paths, and opening tickets on your behalf, all from a single chat interface.
EVA Live Support Interface
Full conversational AI support, knowledge retrieval, and ticket creation — launching with Ep+.
What's inside Ep+
Four products.
One unified platform.
EVA — Smart Ticket Routing
EVA triages your issue, pulls relevant Epedia articles, and routes to the right technician — often resolving it before a human is needed.
Epedia — AI-Powered Search
Ask a question in plain English. EVA searches across Epedia docs, release notes, and Ep101 training content simultaneously and surfaces the best answer.
Ep101 — Personalized Learning Paths
EVA tracks your role, your system configuration, and your Ep101 progress — then recommends the next course or guide most relevant to you right now.
Live System Health
Real-time status for your Endpoint environment — uptime, active incidents, scheduled maintenance, and SLA metrics in a single dashboard.
Access requires domain registration
Ep+ accounts are available to organizations whose domain has been registered in the portal by a reseller or administrator. Contact your reseller or reach out to us to get your organization set up.
Everything in one place
Ep+ is on its way. All of it.
EVA, Epedia, Ep101, and EpX — every pillar of Ep+ is being built in parallel and launching together. Register your interest to be first in.
Devices, features & services
Endpoint UCS Cloud Connected
