Endpoint UCS

Connected workflows

Bring calling context into the tools your team already uses.

Endpoint UCS connects voice activity with the systems that keep your customer, service, finance, and operations teams moving. Bring caller context, call notes, and activity records into everyday tools such as Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, QuickBooks Online, and Microsoft Outlook—so teams can respond with the right information already in view.

Talk to an ExpertSee more Integrations

Devices, features & services

Endpoint UCS Cloud Connected
IP desk phone
Hardware

IP Desk Phone

HD voice · PoE · BLF keys · Auto-provision

Conference phone
Hardware

Conference Phone

360° mic array · Bluetooth · USB · HD audio

SIP ATA device
Hardware

SIP / ATA Device

Analog FXS · SIP trunk · Fax to email

Endpoint UCS mobile DECT wireless handset
Hardware

Mobile DECT

Wireless handset · DECT 6.0 · Roaming · Long battery

Clearmike by Lightspeed Technologies
K–12 Hardware

Clearmike

Lightspeed · Cascadia · Classroom PA · Ep3 integration

Multi-site management web portal
Browser

Web Portal

Call history · Voicemail · Admin panel · Multi-site

EVA AI agent interface
AI Agent

EVA (AI Agent)

Voice AI · Natural language · 24/7 automation · CRM sync

Mobile SMS messaging
iOS / Android

Mobile SMS

SMS messaging · MMS · Push notify · DND

Number porting management
Services

Porting

Number porting · DID management · Carrier transfer

Endpoint UCS dashboard
Admin

Dashboard

Live stats · Call queues · Agent activity · Reports

Call center management
Contact Center

Call Center

ACD queues · Agents · Wallboard · Recordings · Supervisor

Endpoint UCS desktop application
Windows / Mac

Desktop App

Unified comms · Presence · Video · Chat

Mobile app calling interface
iOS / Android

Mobile App Calling

VoIP calling · Contacts · Voicemail · Wi-Fi + LTE

AI voicemail transcription interface
AI Feature

Voicemail Transcription

AI transcription · 98% accuracy · Verified · Email delivery

Endpoint UCS open API
Developer

Open API

REST API · Webhooks · CRM integrations · Dev portal

Integration activity
Live context
VOICE EVENT

Inbound call

Customer record matched

CRM SYNC

Account context

Call activity logged

Caller identified
Record opened
Activity saved
CONNECTED WORKFLOWSSYNCING
CRM
Webhooks
Tickets
Teams
Connected systems entering the workflow.Integration sync active
SalesforceHubSpotMicrosoft Dynamics 365PipedriveZoho CRMmonday.comHighLevelKeapInsightlySugarCRMZendeskFreshdeskConnectWise ManageHaloITSMHaloPSADatto Autotask PSATOPdeskGorgiasKustomerRe:amazeMicrosoft OutlookOutlook on the WebGoogle ContactsApple ContactsMicrosoft ListsMicrosoft AccessLDAPPower AutomateBitrix24OdooQuickBooks OnlineXeroOracle NetSuite CRMSage Business CloudMicrosoft Business CentralSAP Business OneExact OnlineweclappUnleashedAcumaticaClioClinikoHousecall ProsimPROBullhornJobAdderRedtail CRMPropertywareShopifyWooCommerce

Animations are illustrative only and do not represent live system activity or real-time performance.

Built around real operations

One dependable platform. Different ways to put it to work.

Organizations

Keep teams connected across every workday.

Support the calls, messages, and handoffs that keep your people aligned across locations, roles, and devices.

  • Hosted PBX for everyday communication
  • Caller context in CRM and service platforms
  • Call activity logged to helpdesk and workflow tools
  • Microsoft 365, Outlook, and collaboration connections
  • Flexible deployment for evolving teams
Explore hosted PBX
Education teams

Make school communication clearer and more coordinated.

Give K–12 teams a focused way to connect offices, classrooms, families, and critical moments through Ep3.

  • School-focused calling, routing, and family communications
  • Life-safety alert integrations for fast campus response
  • Bell scheduling and paging system interoperability
  • Instructional audio and classroom communication connections
  • District-wide messaging and operational updates
Ep3Explore Ep3
Works with Lightspeed Cascadia & Clearmike

Integration directory

50 popular integrations

Endpoint UCS connects voice activity with the systems that keep your customer, service, finance, and operations teams moving. Bring caller context, call notes, and activity records into everyday tools such as Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, QuickBooks Online, and Microsoft Outlook—so teams can respond with the right information already in view.

CRM & sales

  • Salesforce
  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive
  • Zoho CRM
  • monday.com
  • HighLevel
  • Keap
  • Insightly
  • SugarCRM

Service & support

  • Zendesk
  • Freshdesk
  • ConnectWise Manage
  • HaloITSM
  • HaloPSA
  • Datto Autotask PSA
  • TOPdesk
  • Gorgias
  • Kustomer
  • Re:amaze

Productivity & contacts

  • Microsoft Outlook
  • Outlook on the Web
  • Google Contacts
  • Apple Contacts
  • Microsoft Lists
  • Microsoft Access
  • LDAP
  • Power Automate
  • Bitrix24
  • Odoo

Finance & operations

  • QuickBooks Online
  • Xero
  • Oracle NetSuite CRM
  • Sage Business Cloud
  • Microsoft Business Central
  • SAP Business One
  • Exact Online
  • weclapp
  • Unleashed
  • Acumatica

Industry platforms

  • Clio
  • Cliniko
  • Housecall Pro
  • simPRO
  • Bullhorn
  • JobAdder
  • Redtail CRM
  • Propertyware
  • Shopify
  • WooCommerce